Return and Refund Policy
Thank you for shopping at [Dishparty.in]. We want you to be completely satisfied with your purchase of disposable and party decoration items. Please read our return and refund policy carefully.
1. Eligibility for Return
* Damaged or Incorrect Items: If you receive an item that is damaged, defective, or incorrect, you can return it.
* Time Limit: You must request a return within [3] days from the date of delivery.
* Unused Condition: All returned items must be unused, in their original packaging, and in the same condition that you received them.
* Non-Returnable Items: We do not accept returns for items that have been used, opened, or are not in their original packaging, except in cases where they were received damaged.
2. How to Initiate a Return
To start a return, please follow these steps:
* Contact Us: Send an email to [contact@dishparty.in] with the subject line “Return Request – [Your Order Number]”.
* Provide Details: In the email, include a clear picture or video of the damaged or incorrect item.
* Wait for Approval: We will review your request and, if approved, provide you with instructions on how to return the item.
3. Refunds
* Processing Time: Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
* Refund Method: If approved, your refund will be processed and automatically applied to your original method of payment within [5] business days.
* Shipping Costs: Please note that shipping costs are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at [contact@dishparty.in].
5. Contact Us
If you have any questions about our return and refund policy, please contact us at [contact@dishparty.in] .
Note: This policy is effective from [Date]. We reserve the right to update or change our policy at any time without prior notice.